FAQs
Registration and Login
Q. How do I create a Georgia Lottery Players Club account?
A. It’s simple. Just go to galottery.com to sign up.
A. It’s simple. Just go to galottery.com to sign up.
Q. I forgot my password. What should I do?
A. Go to galottery.com, and follow the instructions to have your password reset. You’ll need to use the original email used to open your Players Club account.
A. Go to galottery.com, and follow the instructions to have your password reset. You’ll need to use the original email used to open your Players Club account.
Q. How do I update my Players Club account information?
A. Just log in to your Players Club account, and select Manage Profile.
A. Just log in to your Players Club account, and select Manage Profile.
Q. What should I do if I encounter a problem entering my scratchers?
A. Click on Feedback to submit your question. We will assist you via return email within 48 hours. The more details you can provide, the better chance we will have of quickly resolving the problem.
A. Click on Feedback to submit your question. We will assist you via return email within 48 hours. The more details you can provide, the better chance we will have of quickly resolving the problem.
Entries and Tickets
Q. Which scratchers are eligible for GEORGIA JACKPOT drawings?
A. All non-winning $1, $2, $3, $5, $10, and $25 GEORGIA JACKPOT scratchers purchased during the game’s sale period are eligible. One scratcher is required per entry.
A. All non-winning $1, $2, $3, $5, $10, and $25 GEORGIA JACKPOT scratchers purchased during the game’s sale period are eligible. One scratcher is required per entry.
Q. Can I enter a GEORGIA JACKPOT drawing more than once?
A. Yes, you may enter a drawing as many times as you wish. Each entry requires the submission of an eligible, non-winning $1, $2, $3, $5, $10, or $25 GEORGIA JACKPOT scratcher that has not yet been submitted.
Q. How can I be sure that my online entry has been submitted?
A. When an entry is accepted, a record of it appears on My Entries page.
A. When an entry is accepted, a record of it appears on My Entries page.
Q. What happens to my entries if I can't spin the wheel?
A. If the game wheel spin does not play, you will still receive your entries and multiplier entry, if awarded. After you submit your ticket, you can check by going to your My Entries page to view your entries.
A. If the game wheel spin does not play, you will still receive your entries and multiplier entry, if awarded. After you submit your ticket, you can check by going to your My Entries page to view your entries.
Q. What happens if I submit my entry after the deadline for a drawing?
A. Entries not received by the specified deadline for a drawing will automatically be entered into the next scheduled drawing. Entries received after the FINAL drawing deadline will not be included.
A. Entries not received by the specified deadline for a drawing will automatically be entered into the next scheduled drawing. Entries received after the FINAL drawing deadline will not be included.
Q. What happens to entries not selected in a GEORGIA JACKPOT drawing? Are they retained for future drawings?
A. No. Only entries submitted during the entry period for a drawing are included in that drawing. However, all entries will be included in the final drawing for a chance to win a cash prize up to $2.5 million unless you have a winning entry from a previous jackpot. In this case, this one entry will be removed from the final drawing.
A. No. Only entries submitted during the entry period for a drawing are included in that drawing. However, all entries will be included in the final drawing for a chance to win a cash prize up to $2.5 million unless you have a winning entry from a previous jackpot. In this case, this one entry will be removed from the final drawing.
Q. Can I discard my scratchers after I have entered them?
A. Yes, you may. For this promotion, you do not need to keep your non-winning scratchers once you have successfully entered them.
A. Yes, you may. For this promotion, you do not need to keep your non-winning scratchers once you have successfully entered them.
Q. I live out of state. Am I eligible to enter?
A. Yes, you just need to open a Georgia Lottery Players Club account.
A. Yes, you just need to open a Georgia Lottery Players Club account.
Winners and Prizes
Q. What are my odds of winning a prize?
A. Your odds of winning are based on the total number of entries received for a drawing.
A. Your odds of winning are based on the total number of entries received for a drawing.
Q. How do I find out if I have won a prize?
A. Winners will be notified by the Lottery using the contact information provided in your Players Club account. Please make sure all your information is current. Following winner verification, the winner’s information will be posted on the Drawings and Winners page.
A. Winners will be notified by the Lottery using the contact information provided in your Players Club account. Please make sure all your information is current. Following winner verification, the winner’s information will be posted on the Drawings and Winners page.
Q. Can a player win multiple prizes during the course of the promotion?
A. Yes, but the lottery will reserve the right to limit the number of wins throughout the promotion.
A. Yes, but the lottery will reserve the right to limit the number of wins throughout the promotion.